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#JOBS IN JOPLIN MO ARVEST BANK CODE#

May directly supervise one or more associates as assigned by the Manager.

Maintain involvement in community affairs to foster and promote the proper bank image at all times.

Foster and promote the proper bank image at all times.

Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.

Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.

#JOBS IN JOPLIN MO ARVEST BANK CODE#

Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.Support and uphold the Arvest Mission Statement.This includes but is not limited to complete compliance training and adhere to internal procedures and controls report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.Must work effectively with centralized underwriting department. Accept consumer loan applications and facilitate loan closings.

Identify opportunities to sell consumer loans.

Be able to perform all duties of the teller and FSR to fill in for breaks, lunches etc.

Work closely with Retail Bank Operations to maintain appropriate branch cash to include teller drawers, cash recyclers/dispensers and vaults within established limits.

Enforce teller operating procedures and ensure sound internal controls are followed at all times.

Supervise Tellers and day-to-day operations of the teller line.

Attend various weekly and monthly meetings and communicate appropriately.

Oversee branch in manager’s absence and ensure appropriate security guidelines are followed at all times.

The incumbent may delegate vault duties to appropriate staff, but maintains primary accountability.

Has primary accountability for the vault, which includes balancing, being the point person to receive reports of offages, and is in charge of directing appropriate action plans as a result of any offage.

Work closely with various areas of Retail Bank Operations to ensure standard procedures and practices are followed and maintained.

Branch should have no exceptions as addressed by internal audit or examiners.

Use sound judgment in the application of bank standards, policies and procedures regarding customers.

Provide exceptional customer service by acknowledging every customer promptly, smiling and greeting each customer, introducing yourself, using eye contact, and thanking the customer.

Maintain in-depth understanding of competitor products, practices, facilities and processes in order to ensure successful sales of Arvest bank products Support customer usage of products and services that will provide the services they need in the manner most convenient for them.

This includes digital services and delivery options. Ensure in-depth knowledge of Arvest products and services among all staff members.Ensure associates have the needed tools to deliver exceptional customer service levels. Provide ongoing coaching and mentoring of associates on sales and service techniques.Contribute to the achievement of branch sales goals through a consultative sales approach with new and existing customers following the sales process defined in the CFB Retail Sales Playbook.Should the Branch Sales Manager be called out of the branch, the incumbent is responsible for ensuring the efficient operation and supervision of the branch associates during the manager’s absence.ĮSSENTIAL DUTIES AND RESPONSIBILITIES includes the following. The Assistant Branch Manager will directly supervise front line associates. Additional responsibilities include efforts related to customer service, branch operations and security. The incumbent is required to draw from experience gained in order to make on-the-job decisions and communicate decisions in a tactful manner. The incumbent is responsible for a large portion of sales efforts to enhance and retain the retail customer base. SUMMARY: Under the supervision and direction of the Branch Sales Manager, the incumbent provides support in the management of a branch location.

Position requires availability to work Monday through Friday 7:30 am to 6:00 pm with rotating Saturdays 8:00 am to 12:00 pm. Position is located at 701 South Main Street in Joplin, Missouri. Position has a $300 Associate Referral Bonus for external hires!